The questions we get asked most.
Coverage, storage, pricing and the customs side of moving abroad. Not here? Ask us — a real person in Croydon will answer.
What areas around Croydon do you cover?
All of it. Croydon (CR0), South Croydon, Purley, Coulsdon, Thornton Heath, Norbury, Addiscombe, Selsdon, Shirley and the rest of the CR postcodes — plus the whole of Greater London and national moves anywhere in mainland Britain.
Do you do storage as well as removals?
Yes, and it is a proper part of what we do — not an afterthought. Dry, alarmed self-storage in and around Croydon, from a few boxes to a whole household, with our own crews to move it in and out. Move-and-store on one booking is often the easiest way to handle a slipped completion.
Which countries do you move to?
We run removals from Croydon to Spain, France, Ireland and Portugal. We focus on those four so we can keep the scheduling reliable and the customs side sharp, rather than claiming to cover everywhere.
How do you work out the price?
We survey first — in person or over a video call — then put a written quote together against what we have seen: the volume, the access at both ends, storage if you need it, and whether you want a dedicated van or a shared load. The written quote is the figure; we do not spring extras on the day.
Can you move me at short notice?
Often, yes — Croydon keeps us busy but we hold capacity for quick turnarounds. Tell us your dates and we will be straight about what is realistic rather than promising something we cannot deliver.
What if my completion date moves?
It happens constantly and we plan for it. We can hold your load in secure storage and redeliver once you have keys, so a delay does not mean rebooking a second company or paying for a wasted run.
Do you handle the customs paperwork for moves abroad?
Yes. For a move to Spain, France, Ireland or Portugal we prepare the inventory and the declarations and lodge them for you. We will tell you exactly which personal documents we need and chase anything outstanding before your things leave Croydon.
Are my things insured while you have them?
Yes. Goods-in-transit cover applies to every move, and stored goods are covered too. We will explain the level of cover and any options before you book — it is written against the inventory we take at survey.
How soon will you get back to me?
Send the details through the quote form and we will come back to you promptly to arrange a survey. Prefer to talk? Call or email and you will reach a real person in Croydon, not a call centre.
Let’s get you moved.
Two streets over or two countries away — tell us the plan and we’ll sort a survey and a written quote. Straight answers, fair price, Croydon crew.